I recently bought a Lenovo LOQ gaming laptop with an RTX 5050, and I've been experiencing some issues. For a few weeks now, I've had problems related to the graphics settings. Initially, I was using the iGPU only mode, which completely disables the dGPU. However, when I tried to enable the dGPU, I encountered a failure in Device Manager with Code 43, and Event Viewer indicated it was due to VIDEO_TDR_FAILURE. Now that I'm using the hybrid mode, this same issue is crashing my entire system. I've tried using Display Driver Uninstaller (DDU) three times and have installed different drivers: the latest NVIDIA game ready driver, an older one, and the official OEM NVIDIA driver. Yet, all of them lead to crashes involving nvlddmkm.sys. What's odd is that after a restart, I can run GPU-intensive games without issues. However, if I let the laptop sleep and then wake it up, it crashes. Sometimes it works fine after multiple wakes, and other times it fails after just one wake. Any advice?
1 Answer
Have you tried checking for updates using the Lenovo Vantage app? Sometimes, you'll need to turn off BitLocker or device encryption before you can install any BIOS updates. That might help with your TDR failure issue.
I checked everything, and Vantage says there are no updates available. Pretty frustrating.