Hey everyone, I'm facing some frustrating issues with Windows updates across several Windows 11 machines, including some that were recently reset through Intune Fresh Start. The two problematic updates are KB 5063878 and KB 5062553. The error codes I keep running into are 0x80073712, which indicates that the component store is corrupted, and 0x80240035, meaning the update wasn't processed at all. I have already performed SFC and DISM repairs, which came back clean with no reported issues. We typically use our RMM for patching, but I even tried manually installing the .msu files from Microsoft's catalog and hit a wall with an error saying, 'An error occurred applying the Unattend.xml file from the .msu package.' I'm at a loss for what to do next other than possibly performing a fresh install, but with about 10% of our users affected, I'd like to avoid that if I can. Any help or suggestions would be greatly appreciated!
2 Answers
I’ve encountered similar issues with the RMM. What worked for us was applying a component store repair patch that we push out to affected endpoints. After rebooting, running the updates again usually completes successfully. If your RMM doesn’t have that option, you can follow manual steps for a component store repair as mentioned on various troubleshooting guides.
Have you checked the Patch Tuesday thread to see if the issues are known? There might be discussions on common problems and solutions for the current update cycle.
Thanks for the links! I wasn’t aware of the megathread, and I’m looking into that. I found a potential fix involving a DISM repair with installation media, but it didn’t solve the problem.