I recently purchased an iPhone 14 from a seller on Facebook Marketplace. They factory reset the phone for me, and I was able to log into my iCloud account just fine. However, a couple of months later, the phone was reported stolen, and now my service has been suspended. I can only use the phone on WiFi and I'm with AT&T, but my plan is under someone else's name. Is there any way to reactivate my service or resolve this issue? I really need help!
5 Answers
In some places, receiving stolen property—even unintentionally—can get you into trouble. But most likely, the police won't be looking to arrest you. However, the whole thing definitely puts you in a tight spot.
It looks like AT&T has blacklisted your phone due to its stolen status. In many cases, trying to remove the blacklisting can be tough, and without proof that it’s not stolen, you might hit a wall. If you need a phone quickly, it’s best to consider getting a new one. Don't waste time on this, honestly.
I’ve heard of situations where someone claims insurance on a phone and then sells it, leading to it being blacklisted. If that’s what happened to you, your only recourse might be to try to get your money back from the seller.
Buying from Facebook Marketplace can be tricky. It’s possible you got scammed. If the phone is blacklisted, you can check online for your country's system on how to verify this. If it is indeed blacklisted, there's little you can do. Always a good idea to buy new or from reputable dealers to avoid this situation.
Unfortunately, if your phone is reported stolen, there’s usually no way to unlock it. You might be able to get your service reactivated temporarily by contacting AT&T and explaining your situation, but be prepared for it to be a challenge. It seems unfair that a phone can be blacklisted like this without you knowing!
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