I just had a pretty scary experience with my laptop. I left a bunch of tabs open in Google Chrome (mostly YouTube, Reddit, and a few random articles) and stepped away for a few minutes. When I came back and clicked a tab, my laptop froze and then blue screened with a message saying it needed to restart.
It kept trying to perform an automatic repair, but the blue screen kept reappearing. Eventually, I was given the option to shut down or try advanced repair, but I didn't know what to do, so I just shut it down. After that, it booted up again but gave me another blue screen, and I ended up having to manually power it off. I left it off for a minute, then powered it back on, and thankfully it started normally this time.
I caught a glimpse of the blue screen message, and I noticed the words "Error" and "Memory" mentioned. So, what exactly happened, and is there anything I should fix?
1 Answer
It sounds like you were stuck in a boot loop, which can happen if your system encounters a serious issue. The keywords "Error" and "Memory" you saw might indicate a problem with your RAM. I recommend running a memory test, often called a memtest, to check if your RAM is functioning properly. If you need guidance on how to do that, let me know!
Is having all those tabs open in Chrome part of the problem? I know Chrome can be super memory-intensive.
Oh man, I really hope it’s nothing too serious! My laptop is only a year old too. How do I go about running a memtest? I keep seeing Memtest86 mentioned when I Google it.