I took my laptop to a local repair shop back in December to fix some issues with the hinges on the lid and bezel. After a two-week wait, when I picked it up, it wouldn't turn on anymore. The repair guy mentioned it was likely a problem with the power switch, and he promised to find a replacement part since it happened while they had it. Fast forward six months, and all I've gotten is the same line about still searching for the part. I'm feeling really frustrated because I've paid $100 upfront, been without my laptop for half a year, and can't even take it home since it won't power on. I'm wondering what my options are since I feel like I've been getting the runaround. Shouldn't they be responsible for this?
1 Answer
Six months is way too long for a simple repair! I mean, you only took it in for some hinge issues. Did your laptop work before you brought it in?
Yes, it was fully functional except for the lid problem. They even admitted something went wrong during the repair!