I've recently installed some software on my Windows PC that I now suspect might have included malware. Ever since that installation, I've had problems with every single one of my accounts—my emails, social media, and even my EA account have been locked, and the associated emails have been changed. I'm feeling really anxious about this situation. What steps can I take to secure my accounts and ensure my safety?
5 Answers
A good tip is to run a virus scan on your computer—Malwarebytes is a solid free option. Also, make sure to change your passwords for accounts you can access. If you're really stuck, send support requests to the services you're locked out of, even if they have limited human support.
Definitely contact your bank or financial institutions right away. You should have them lock your accounts to prevent unauthorized transactions. Don't wait on this—it's really important!
For your social media accounts, things might be a bit tricky. If you don't have a verified account with a notable following, support from the platforms can be hard to come by. You might have to consider creating new accounts if you can't regain access.
First things first, you need to act fast! Prioritize protecting any financial information like bank accounts, credit cards, and personal details such as your Social Security Number. It's crucial to secure all of that as quickly as possible.
In addition to getting your finances locked down, you should seriously consider freezing your credit with the three major agencies. This will help prevent anyone from opening new credit lines in your name. You can easily freeze and unfreeze your credit when needed.
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