I've got an HP Envy laptop that powers up— the power button light is on— but the screen is black. It doesn't look cracked, but my sister may have dropped it a few times, and the bottom is a bit bent. Is this a sign of serious damage, or is there an easy fix I can try?
2 Answers
First, try pressing the caps lock key and see if the indicator light changes. If it doesn't, that might mean the issue is more serious than just the screen. If the light does change, grab an external monitor or TV and connect it to your laptop. That could help you determine if the problem is with the display or something else.
Just a heads up, taking apart laptops can be a real challenge. There are tons of tiny screws and everything is crammed inside. If you've never done it before, I'd recommend taking it to a local repair shop instead. It'll save you some time and potential headaches!
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