Hey folks! I'm transitioning into an IT team lead role but I have no IT experience beyond being a software architect with over 9 years of development work. The hiring team is aware of this, and they believe I can learn quickly. I'm looking for advice on what I should focus on or learn about before I start this new position. Any tips would be greatly appreciated!
5 Answers
Definitely check out 'The IT Crowd' for some comic relief and insights into IT team dynamics. It can give you a laugh and maybe some ideas on managing a team effectively!
You're coming from a development background, so a lot of IT concepts should feel intuitive. Everyone messes up at some point, so don't stress too much about knowing everything. Just be open to learning and rely on Google when you need quick answers!
Thanks a lot! That's reassuring to hear!
The role of a team lead is more about guiding your team and managing projects than diving deep into technical operations. Just make sure you protect your team from unnecessary stress and keep communication clear with everyone involved.
As a team lead, it's crucial to establish and maintain processes. Your value lies in getting your team to follow established methods for projects and support requests. Make sure to push on the processes and know when to get vendor support for crucial issues that come up.
Make sure to establish good rapport with your team. Understanding their strengths will really help. Also, learn core IT basics so you can ask intelligent questions and not overload them with support queries. It will show that you're putting in the effort!
Great advice, thanks a lot!
Will do! Thanks for the recommendation!