I recently faced an issue with our pooled VDI machines that temporarily lost connection with the Domain Controllers (DCs) and started raising alarms about time discrepancies. Strangely, we didn't make any changes to resolve this; we just rebooted a couple of unused machines, and the problem seemed to resolve itself. The team responsible for the DCs insists it wasn't a time-related issue on their end, and I know it wasn't either for our VDI machines. Now, I'm left feeling uneasy about this unexplained resolution. I feel like I need to determine the cause before I can confidently move on, especially since I need to provide a downtime summary to leadership without a clear answer. How do you all handle situations like this?
6 Answers
I just use situations like this to revisit our recovery plans—time to see if we need to adjust anything.
If it's not clear from the logs, I tend to just call it an anomaly—no point stressing over something that resolved itself. The first time something goes wrong, I focus on getting things back up and running. If it happens again, then I dig deeper and take my time to troubleshoot. Seems more efficient to me!
I usually ignore it the first time. If it happens twice, I create a low-priority ticket to document it. Each time it recurs, I add details about the impact and see if it’s time to escalate.
Honestly, just let it go unless it happens again. It sounds like the NTP client had a hiccup, but that’s worrying if the time drift was drastic. Maybe your server is overloaded?
Yeah, it’s been a bit rocky with timing lately, especially with all the Windows 11 changes. My guess is something's just out of whack, but I’ve checked everything else.
When stuff fixes itself, I just shrug it off. Unless it becomes a recurring nightmare, I consider my job done for now!
After a while in this field, you realize there’s no point in trying to fix non-existent problems. Just move on! Plenty of other tasks to tackle.
Totally agree! The first time, you just shrug it off and reboot. If it pops up again, that's when you really focus on solving it.