Onboarding can be such a tedious and time-consuming process because of the lack of automation. I've been working on this as a side project for the last year, gathering input from various departments involved in the new hire process. However, I'm feeling a bit lost when it comes to options since I haven't tackled this in my career before. I'm looking into using Power Automate and planning to create triggers and dependencies as needed while keeping some processes manual. I'd love to hear what tools and solutions have worked well for others in automating onboarding at their organizations. Any recommendations would be greatly appreciated!
1 Answer
We use a combo of Entra API for provisioning accounts and Azure Logic Apps. Essentially, our onboarding process begins with a ticket from HR or a manager, where they fill out all the necessary details. Our help desk reviews this ticket and launches automation based on it. The Azure Logic App processes the information, prepares it for the Entra API, and creates the user account in our system while updating the ticket with progress. This system has made onboarding and offboarding much smoother and more accurate!
That sounds interesting! How do you deal with distribution group assignments? We find that tricky since HR often doesn't know which groups new hires belong to initially. It's a big challenge for us in consulting.