Hey everyone! I've been living in the UK, but for the last couple of weeks, I've been receiving login prompts on my Microsoft Authenticator app that are originating from the United States. Does anyone know why this is happening or what steps I should take to secure my account?
3 Answers
You might want to consider changing the login email address associated with your Microsoft account to put up another barrier against these attempts. You can do this by visiting your account settings.
It sounds like someone might have access to your account, so the first thing you should do is change your password right away!
Make sure you've updated your passwords. If you haven't changed them recently, now's the time!
I actually changed my password about a week ago, but the prompts keep coming. Should I just change it again?
Absolutely! If you’re getting those Authenticator prompts, it’s clear that someone has bypassed the first authentication step!