Why are all my printers showing “Not Connected” on Server 2022?

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Asked By CuriousCoder92 On

I'm having trouble with my Server 2022 RDS setup where every printer, including the Microsoft Print to PDF, is showing "Not Connected." The issue started after I removed the "HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionNotifications" registry entry to solve a problem with the Start Menu not working for many users. I believe this registry change might have led to the printer connection issue. I've already tried restarting the Spooler service and various other fixes, but nothing seems to work. Should I consider creating a new server or is there a better solution?

3 Answers

Answered By EventLogExpert On

You might want to check for any AppLocker-related errors in the event viewer. It's often linked to this kind of issue and some users have found it helpful in troubleshooting.

Answered By PrinterGuru77 On

Before you jump to rebuilding, check how you're adding the printers. Make sure you're using the TCP/IP address rather than WSD, which is known for causing issues. If you're using a print server, ensure the settings there are correct as well. After making changes, try removing the printers and restarting the Spooler service before re-adding them.

CuriousCoder92 -

I appreciate the tip! Seems like rebuilding is the simplest option at this point.

Answered By TechieTom123 On

Honestly, if you’re spending too much time troubleshooting, it might just be easier to rebuild the RDS server from scratch. You could save yourself a lot of hassle that way.

CuriousCoder92 -

Thanks for the suggestion! That seems like the way to go.

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