Why are my 16GB RAM sticks only showing as 4GB?

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Asked By UserWanderer42 On

I'm using 4 Corsair 16GB DDR4 RAM sticks with my ASRock Z270 Taichi motherboard, but they're only being recognized as 4GB each, bringing my total RAM to just 16GB. I'm running a 64-bit system and have already updated the BIOS, reset it, and reseated the RAM sticks without any success. Is there a specific setting I might be missing, or am I out of luck?

4 Answers

Answered By TechGeek99 On

It might help to know the exact part numbers for your RAM sticks. Sometimes the compatibility issues can stem from not having the right model numbers. Can you provide those?

Answered By RAMSleuth18 On

You might want to check your system configuration. Hit Win + R, type msconfig, and then go to Boot > Advanced Options. Make sure that the 'Maximum Memory' option is unchecked. I did this when I upgraded from 16GB to 32GB, and it fixed the detection issue for me!

Answered By BuildMaster01 On

Also, check if your RAM is on the motherboard's Qualified Vendor List (QVL). Not all RAM is guaranteed to work with every motherboard, so it’s worth looking into that.

Answered By MemoryMaven77 On

Have you tried testing the RAM sticks one by one? That could help identify if one of them is faulty. If all else fails, returning them might be the best option.

UserWanderer42 -

I haven't tried that yet. I'll give it a shot!

NewbieBuilder22 -

Definitely try it out! You might find that one stick is causing the issue.

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