I've finally convinced management that it's time to upgrade our Windows 10 computers to Windows 11, and thankfully, we don't have too many to deal with. However, I've encountered a small group of laptops that just won't update, despite being the same model as others that transitioned smoothly. We're using the GPO setting "select the target feature update version" to set it to Windows 11 24H2, which I applied over a week ago. What are some common issues I should check to figure out why these laptops aren't upgrading?
5 Answers
A good tip to add here: confirm whether these laptops have TPM 2.0-compatible modules, as this can be a requirement for Windows 11 upgrades.
First off, check that the BIOS is set to UEFI and not legacy mode. Also, make sure you have enough hard drive space available and that the processor meets the compatibility requirements for Windows 11.
Sometimes the upgrade process can break down, and you might have to install the feature update manually. You can check the Microsoft Update Catalog for the latest version you need.
I'd recommend starting with the basics. Ensure that the Group Policy is applying correctly, then you could run a DISM 'restore health' command and perform SFC checks. Also, double-check that there's sufficient disk space available.
It sounds like you might need to dig a bit deeper to identify any safeguards that could be blocking the upgrade. This could be related to BIOS settings, Secure Boot options, or not having enough free HDD space. Sometimes, an application can also prevent upgrading if it hasn't been tagged as 'Win11 approved.' There's a lot of potential causes here, so it's worth doing some research on each.
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