I've been using my MacBook Pro to connect to an Active Directory (AD) file share via VPN without any issues until recently. Normally, I would just go to Finder, click on 'Go', and then 'Connect to Server' to enter the SMB path where I authenticate with my AD username and password. However, now when I try to connect, I get to the authentication screen, enter my credentials, and then I see an error: 'Unable to connect to server, check the IP, network, etc.'. I can't think of any changes on my end that could affect the file access. For reference, I'm using Forticlient for the VPN, and while I can access other work resources just fine through the VPN, the file share won't connect. Any suggestions?
2 Answers
Quick question: Are you the admin for the Fortigate VPN or just a user? Sometimes firewall rules can change without notice. Also, are other users experiencing the same issue, or is it just you? That could point to a larger network issue.
Have you been connecting with a server name or IP address? It's worth trying both to see if that helps! I know sometimes one works better than the other depending on the network setup. Just a thought!
I've tried both, but usually using smb://IP_address/share does the trick.
I'm the admin, and nothing's changed on my end. I've also confirmed other Mac users are facing this issue.