I'm having a frustrating issue where my PC shuts off completely when I try to run demanding games or stress test it. It just powers down without any warning, like a blue screen or overheating alert. I thought it might be a faulty power supply unit (PSU), so I upgraded from a 650W to a 750W, but the problem is still happening. Here are my specs: AMD Ryzen 5 5600X, 32GB RAM, and AMD Radeon RX 6700 XT. I could really use some help figuring out what's going on!
4 Answers
Have you tried resetting your BIOS to factory settings? Sometimes that can resolve underlying issues. Just make sure you have your Windows key handy for reactivation.
First, I recommend checking your Event Viewer for errors linked to the shutdowns. Look for anything that mentions Kernel-Power, as that could point to issues with the PSU or a sudden loss of power.
Can you provide the exact models of your old and new PSUs? Also, keep an eye on your temperatures while you stress test. It's important to ensure everything is running within safe limits.
My old one was a GIGABYTE P650B and the new one is a CORSAIR CX750. During the test, my GPU temp was around 61°C, but I didn't get the CPU temp—my CPU fan was running at 2513 RPM.
If you have access to another GPU, try stressing just the CPU first. Since the Ryzen 5000 series doesn't have integrated graphics, this might help isolate the problem.
I checked, and it shows 'Kernel-Power, Event ID 41, Task Category: (63)'. Any thoughts on what that means?