Why is my monitor’s display squeezed when using this dock?

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Asked By UserNomad123 On

I connected my monitor to my laptop (a ThinkPad L14) using an HDMI port from a budget dock that has a USB-C male connection along with sockets for USB-C, HDMI, and USB-A. Initially, my dual monitor setup worked perfectly. However, the next day, the monitor that's connected through this dock showed a squeezed display—it's a 24-inch monitor, but there are about 2 inches of black space at the top and bottom, with the visible display in the middle being blurred. I haven't changed any settings, and I'm suspecting that the dock might be the issue. Is there a way to fix this without having to buy a new dock? Just to note, it works fine when I use the second USB-C port; the problem only occurs when I use the main charging port on the far left.

1 Answer

Answered By TechSavant42 On

Have you tried using different HDMI cables? Sometimes, the cable can cause resolution issues like this, especially with cheaper docks.

LaptopLover99 -

This laptop has 2 USB-C ports, and I found out that the HDMI works just fine in the second port. It only has problems when connected to the main charging port.

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