I've been trying to access Microsoft Word and my notes, but there's a message that keeps popping up. The issue is that the 'okay' button won't respond, and the message doesn't disappear on its own, which leaves me stuck on that page. Does anyone have any ideas on how to resolve this?
2 Answers
Just a heads up for the future—when asking about error messages, it’s helpful to share what the message says for better assistance.
Try opening another Office application like Excel. Start a new blank workbook, go to File > Account, and then under Update Options select Update Now. After the updates finish, restart your apps to see if that fixes the issue.

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