Hey everyone! I upgraded my PC last month, and since the start of June, I've been experiencing multiple random Blue Screens of Death (BSOD) with the code "IRQL_NOT_LESS_OR_EQUAL." I've done some troubleshooting like updating drivers (even though I had one missing) and scanning the RAM (no hardware issues were found). My PC still crashes randomly—I had a crash just an hour ago while doing nothing intense. I tried installing Bluescreenview but I'm a bit lost on what it all means. I read online about unauthorized memory usage, but I'm not sure how to fix it without wiping everything. I heard that might work, but I'd rather not take that risk. Also, I've got the DMP error files if anyone can analyze them!
2 Answers
To properly analyze your BSOD issues, we need the dump files, which are the logs created during a crash. If you can boot into Windows normally or in Safe Mode, check C:WindowsMinidump for any dump files. If you find any, copy that folder to your desktop, zip it, and share it using a file hosting service like mediafire or catbox.moe. It’s best if you have a few dump files available to work with. For more details on configuring dump files, check out this guide on creating minidumps.
First things first, make sure your BIOS settings are stable—no glitches or freezing as you navigate through them. If all looks good, update your motherboard BIOS to the latest version available on MSI's website. Then, grab the latest AMD Chipset Drivers from their website, but only install the Chipset Driver. They might help with the crashing issues. Just keep an eye on how things go after you update!
Thanks for the tips! How can I really tell if my BIOS is stable? I found others online saying that sometimes newer BIOS versions can cause issues if the version I'm using is super old. Should I stick with the newest or downgrade?