I've got a Remote Desktop Services (RDS) server running on Windows Server 2022, and out of nowhere, the Start Menu seems to have stopped working for some users. This server has been running perfectly until this week when the issue suddenly appeared. I've come across DCOM 10001 entries in the registry related to this.
I've seen some suggestions online, particularly about running a registry key delete for a fix, and I want to confirm if this still applies to Server 2022 without causing further issues. Additionally, I've read about restoring default firewall rules, and there's mention of HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionNotifications, but I'm not sure how to proceed. Given that this is a low-use VM, I'm planning to create a snapshot before making any changes. Any insights or advice would be appreciated!
2 Answers
We've faced similar problems on Server 2016 too, and honestly, we never found a solid fix either. It’s frustrating, right? But I did hear about a potential solution linking back to a Microsoft update that addresses firewall rules slowing down server performance. You might want to check this out: look for the reg key option to delete user app containers on logoff. Setting that up might help alleviate the issue without needing to mess too much with the profiles.
I ran into the same issue on Server 2016 and the only fix that worked for me was to delete the affected user profiles so that they could be rebuilt from scratch. It was a pain, but it got everything running again!
Here's a link to some further details on that fix: [Spiceworks](https://community.spiceworks.com/t/server2019-rds-hundreds-of-firewall-rules-per-user-per-session/773174) that explains how to adjust the settings in regedit. It can help with the numerous firewall rules per user that seem to be causing problems. I found it super helpful!