Hey everyone! So, on the 4th of July, someone managed to log into my Microsoft account and changed all my passwords and recovery email addresses. I've been trying to get help from Microsoft support for the past two weeks, and every time I chat with them, they tell me it's going to take 3 to 5 business days to recover the account. But nothing has happened yet! Does anyone have any suggestions on what else I can do? I really appreciate any advice you can share, and sorry if my English isn't perfect!
3 Answers
Just a reminder, I can't really help with account issues directly, but the rules here say to reach out to Microsoft directly if you're having trouble. Sometimes they might have more tips or updates for you.
Definitely contact Microsoft directly! They are the only ones who can resolve account issues like this.
It sounds like you're in a tough spot. At this point, it's really up to support, and you might just have to wait. Just a tip for the future: try not to reuse passwords; it can help prevent this kind of situation.
Thanks, but is it normal for it to take this long? It feels frustrating!
Ok, sorry—just trying to find some help!