Frequent BSODs When Playing Games – Need Debugging Help!

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Asked By GamerWizard97 On

Hey folks, I'm dealing with persistent BSODs (Blue Screen of Death) whenever I play certain games like Warhammer 40k: Rogue Trader and Victoria 3. The error code I get is `CRITICAL_PROCESS_DIED`, and initially, I wasn't able to generate any dump files to help figure this out. The Event Viewer shows an error message stating, `Dump file creation failed due to error during dump creation. BugCheckProgress was: 0x00040049`. I discovered that if I change the page file to a different disk from the system drive, I can finally get dump files.

I've tried a few debugging steps, including running `sfc /scannow`, checking the drive, and even doing a clean install of Windows. But the issue persists; I only get dump files after switching the page file location. The whole situation leads me to believe there's no hardware issue with my NVME SSDs. Additionally, I switched out RAM sticks just to rule that out.

I also gathered some more dump files, and the latest one pointed to `csrss.exe`. Any insights on how to tackle these BSODs would be appreciated!

3 Answers

Answered By HardwareHacker On

From your description, it sounds like your system drive is becoming unavailable, which might explain the `CRITICAL_PROCESS_DIED` BSOD. If the page file is gone when the crash hits, Windows can't create the dump files. It's strange this is happening with two different SSDs though. Just to clarify, are both NVMe drives in separate M.2 slots on your motherboard?

Answered By CuriousTechie On

Are you sure that the SSD issue is definitely causing this? Have you run any checks using tools like CrystalDiskInfo? Also, you could try the `DISM /cleanup-image /online /restorehealth` command to fix any corrupt system files. It's been a lifesaver for me in similar situations.

Answered By TechSavvyDude On

To analyze those BSODs properly, you really need those dump files from the crashes. If you can boot into Windows or Safe Mode, check the `C:WindowsMinidump` directory for any files. If you find some, zip them up and upload them to a sharing site like catbox.moe or mediafire.com since Reddit has been blocking many hosts. It's best to have multiple dump files to pinpoint the issue. Also, consider changing the dump settings to Small Memory Dump to ensure you are capturing the necessary data after the crashes.

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