Struggling with LiquidWeb Support – Need New Hosting Recommendations

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Asked By BlueSkyLover92 On

Since I first joined LiquidWeb in 2014, I've watched their customer support go from excellent to frustratingly unhelpful. They no longer have a support phone number, and I keep getting passed around in chat. Just the other night around 3 a.m., my server crashed due to a LiteSpeed HTTPD error. It took almost five hours, multiple live chats, and even a couple of phone calls just to get everything back up and running. What's worse, I have no clue what caused the outage, so I can't prevent it from happening again. As someone who runs a boutique agency with about 65 WordPress sites on the cloud server, I find myself in a tough spot. I regret signing a one-year agreement and now want to switch hosting providers. I'm looking for recommendations for a service that's user-friendly for setting up domains and sites, with dependable support. If I decide to go with AWS, I'd at least like to know what I'm signing up for in terms of management. Any leads on better options would be greatly appreciated!

1 Answer

Answered By SunnyCoder57 On

If you're in the market for a new host, I'd highly suggest checking out Digital Ocean. I switched to them after some bad experiences with AWS, and I haven't looked back since. They offer reliable services, good uptime, and solid support. Plus, if you're just looking for a small VPS, they have options that can save you some money. I’ve got a referral code if you want to try them out for free, but honestly, I’d recommend them regardless! Let me know if you have any other questions about them!

WebNinja99 -

What are their pricing plans like? I'm currently paying around $750/month for hosting.

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