Hey everyone, I'm in a super tough situation and really need some guidance. I've been hacked on Instagram, and both of my accounts have been compromised. At first, I got kicked out of one account, and then when I tried to use the other, I got logged out again, and my story got deleted. Now, the hacker is messaging all of my friends and mutuals, pretending to be me and asking for money and personal info.
They've turned on two-factor authentication (2FA) on my accounts, so I can't reset my password without a code that only they have. They even added their email to my accounts to receive password reset messages. Recently, they reached out to me via iMessage, demanding $50 for me to get my accounts back, but I know that's a scam. I've tried contacting Instagram support, but nothing seems to work; and I've even made a police report, but that hasn't helped either.
If anyone knows how I can outsmart this hacker and regain access to my accounts, I'd appreciate any advice or strategies! I'm really desperate for help!
2 Answers
I hate to say it, but getting your account back in this situation may be really tricky. The hacker has convinced Instagram they’re you, which complicates your case a lot. It might be better to focus on building a new account and securing it properly this time around. Also, reach out to people who've followed you recently to warn them about the impersonation.
Honestly, the best chance you have is to try and reach out directly to Meta (Instagram's parent company). They have support channels, but it's tough to navigate. Keep trying to find their contact options on their official pages. Some users have reported success through their Help Center chat feature, even though it's limited. Good luck!
How can I get them to help me? I couldn't find any email I could reach out to.
Thank you! Is there any way I could transfer my data to a new account or get a pro to help me hack back into mine?