I accidentally uninstalled my fingerprint scanner driver while trying to solve an issue with my Lenovo Yoga 7i laptop running Windows 11. The built-in scanner was showing an error code 45, and in a rush to fix it, I followed some advice and removed the driver. I've already refreshed my laptop, but the fingerprint feature still isn't working. Can anyone help me get it back? I also noticed that Windows Hello was still functioning with the face scanner, and there were two instances of something named Egris...
3 Answers
Another option is to directly visit [support.lenovo.com](http://support.lenovo.com), where you can look up your specific laptop model and download the necessary driver packages. That should help you restore the functionality of your fingerprint scanner.
Go to the Lenovo support site and enter your model number. You’ll find the device driver there. Download it and install it to get your fingerprint scanner back up and running.
You can also do this through Device Manager: Open it, find your fingerprint device, right-click, and select Properties. From there, go to the Hardware tab to copy the hardware ID. Then visit the manufacturer's site to get the exact driver you need.
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