We've created an automated system that flags stale pull requests (PRs) in our engineering performance board if they haven't been reviewed in over 24 hours. While it has helped reduce the age of the reviews, I'm worried it might lead to a blame culture. What practices or norms could we establish around PR metrics to promote teamwork and assistance instead of finger-pointing? Do things like weekly review buddies or rotating reviewer assignments actually help?
5 Answers
If the goal is to speed things up, why not have a script auto-approve PRs after two days? Just make sure it runs all the necessary tests first! It could really lower the performance pressure.
Reviews are crucial for team growth, not just clearing tasks off a list. When metrics start to resemble KPIs, it can create pressure, lowering morale and undermining the learning opportunities. A better way is to emphasize collaboration during reviews, like pairing up teammates and rotating reviewers to spread knowledge. Recognizing good feedback in retrospectives can also help shift perspectives around reviews from being a chore to a valuable opportunity.
We use Slack to gently remind everyone about PRs that haven’t been updated in two days, which keeps it casual and avoids blame. Sometimes delays are due to personal circumstances like illness, so it’s more about nudging than pointing fingers.
Honestly, just asking for reviews during standups or in Slack usually does the trick for me. I'm curious though—is the finger-pointing about the reviewer not reviewing promptly or just a lack of reviewers? And isn't 24 hours a tad short? Especially if you have a team spread across different time zones.
I’ve found that using shorthand in comments helps a lot! Phrases like "do," "try," "consider," and "nit" allow me to give clear feedback without sounding harsh. It's all about how you frame things—being clear in your intent can really improve the review experience.

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