Lag Issues with Outlook and Word on Windows 11 Remote Sessions

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Asked By TechNinja42 On

I spend most of my workday remoted into my physical workstation from different locations. Ever since upgrading to Windows 11, I've noticed that typing in Outlook and Word becomes incredibly laggy during my remote sessions, although it works fine when I'm at the console. This lag is so frustrating that I'm considering switching to the "New Outlook". I've tried various fixes I found online, such as disabling plugins, turning off predictive text, disabling hardware acceleration, running Outlook in safe mode, and even making sure the host isn't using graphics acceleration. The problem only occurs with Outlook and Word; everything else seems to run just as smoothly as it did in Windows 10.

3 Answers

Answered By PCDoctor23 On

You might want to try killing the ctfmon process (C:WindowsSystem32ctfmon.exe) and see if that boosts performance! If it wasn't running, try starting it up to check for an improvement.

TechNinja42 -

Thanks for the tip, but no luck.

Answered By RegistryGuru On

If you haven't tried it yet, disabling hardware acceleration in the registry can be a workaround. Navigate to HKEY_CURRENT_USERSoftwareMicrosoftOffice16.0CommonGraphics and set DisableHardwareAcceleration to dword:1. You may need to create the Graphics key if it doesn't exist, but it might help solve your issue since you're on Office 2016 or newer.

TechNinja42 -

I appreciate the suggestion, but it didn't change anything.

Answered By FixYourPC101 On

This sounds frustrating! It could be related to DPI settings. Here are some things to try:

1. If you're using a gaming mouse with high DPI, try lowering its settings.
2. Check your monitor scaling on the physical machine and set it to 100% for testing. Adjust the resolution to 1920x1080, too.
3. Ensure all your drivers are up to date, especially for your motherboard, graphics card, and network adapter. It's best to get these from your manufacturer's site.
4. Disable any gaming overlays or recording software you might have.
5. If nothing else works, consider a PC reset or even a complete Windows reinstall, but remember to back up necessary drivers first!

CuriousUser87 -

Thanks for the well thought out suggestions! I'll start working through that list.

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