I have an Asus Zenbook 13 running Windows 11, and until yesterday, I had no issues connecting to WiFi. But now, I can't connect to any WiFi network. I've tried at my university, my home internet, and my personal hotspot, but nothing seems to work. My laptop shows it's connected, but there's no internet access. Other devices, like my cellphone, connect without any problems. I've attempted flushing the DNS and some other troubleshooting steps, but nothing's worked. Can anyone help? According to the Windows troubleshooter, it says I'm only connected to the local network, so it doesn't seem like an IP or DNS problem. I should also mention that I figured out the problem was with ProtonVPN messing things up.
2 Answers
Just to clarify, connecting your phone to those WiFi networks doesn’t really guarantee they're working for internet access since it could be using cellular data. Try turning on your phone’s mobile hotspot and see if your laptop can connect to it. If it can access the internet that way, it likely points to a problem with your original WiFi connection, but if not, it may be an issue with your laptop's wireless adapter.
It sounds like you might be dealing with a software issue. Have you checked if you're running any VPN or security software? Sometimes these can mess with connections. Also, is Windows indicating whether you're on a public or private network? That could give us a clue.
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