I'm trying to find storage drivers for my HP laptop model 15 fc0028AU, which has an AMD Ryzen 5 7520U processor. Recently, I installed Linux Mint alongside Windows to help with my limited 8GB RAM, but I ended up corrupting my Windows installation after some kernel-level changes. After uninstalling Linux, I had to do a clean reinstall of Windows. However, when I attempt to install Windows from a USB drive, I get stuck at the 'show hardware' screen and can't get past it. I've searched extensively for drivers but can't find the specific storage driver listed on HP's website or through AMD. I've also tried downgrading Windows versions as suggested but that hasn't worked either. Can anyone guide me on how to find the right driver for my laptop?
3 Answers
Have you followed the steps from the guide linked here? It's crucial to ensure you're doing everything exactly as instructed. Also, could you clarify what you mean by the 'show hardware' screen? That could help diagnose the issue better.
In situations like this, I often hunt for the driver elsewhere. You might want to try downloading the AMD RAID Driver from an ASUS ROG Strix laptop. You can find it on their official site. Make sure to select the correct model and Windows 11, as that could help you out.
For your HP laptop, the best bet is to use the cloud recovery tool. HP doesn’t provide standalone storage drivers for download, so you can get this tool from the Microsoft Store. Make sure you have a USB stick with at least 32GB of space. When you run the tool, input your exact laptop model to get the correct image. After that, go into the BIOS to disable secure boot and set the USB drive as the boot option. The installation should then make all necessary changes for you.
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