I just found out that my Microsoft account was hacked today. The hacker changed both my password and the email associated with my account, so I can't log in at all. I had purchased some paid apps and games from the Microsoft Store as well. Is there any way to recover my account or get my apps and games back?
2 Answers
The best thing you can do is contact Microsoft support. They have procedures in place for account recovery and can help you regain access. Make sure to have any information handy that can prove your ownership of the account.
Since the hacker changed your email and password, it might be tough to verify your ownership, but definitely reach out to Microsoft. They might ask you some security questions or require you to verify your identity in some other way.
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