I recently found my old iPhone, but I can't remember the password to unlock it. I've tried entering the password too many times, and now it's blocked. I do know the Apple ID email associated with it, but I've also forgotten that password since it's been quite a while. What steps can I take to reset it so I can use the phone again as a second device?
3 Answers
One option is to bring the original purchase receipt to an Apple Store. They have the ability to reset the device for you, so that's worth checking out!
Honestly, it sounds like you might be out of luck. If it’s locked and you can’t reset it, it’s pretty much a brick now. Just saying, but your post makes it seem like you might have gotten this iPhone in a sketchy way.
Seriously? It’s just an old iPhone 5!
You’ll need to reset the password for your Apple ID. It's best to do this through a computer and then restore your iPhone from there. It can be a bit tricky, but it should help you get back in!
I’ve tried resetting it, but I’m having trouble!
I actually bought mine second-hand, so I don’t have that receipt.