Hey everyone! I'm feeling a bit overwhelmed with troubleshooting my PC issues. I'm not very skilled in this area yet, and I'm not sure if the problems are related to my hardware, the Windows 11 Pro OS, or the games I'm playing.
Let me describe what happens: I'll start a game like Rainbow Six Siege, get into a quick match, and by the fourth round, my monitors go completely black. Then, I get a blue screen and my PC restarts itself.
Another case is when I'm rewatching matches in-game; the PC goes black screen again, and I have to force restart it. If anyone could give me some solid advice on how to start troubleshooting and what I should check first, I'd really appreciate it!
3 Answers
It sounds like you might have some hardware issues, so let's start with monitoring your GPU and CPU temperatures. Utilities like HWMonitor or MSI Afterburner can help you keep an eye on those temps. If your hardware gets too hot, it could be causing those black screens. Knowing your hardware specs, especially your GPU, will help too!
Don’t worry about being inexperienced! We all start somewhere. Maybe check your drivers first—old or corrupt drivers can lead to instability. Also, running a memory test (like the Windows Memory Diagnostic tool) might help. Just look in your Windows search bar for it. It’ll guide you through the process!
To kick off your troubleshooting journey, I recommend checking for dump files that can help analyze those blue screens of death (BSODs). If you can access Windows normally or through Safe Mode, look for the "C:WindowsMinidump" folder. If you find any dump files there, copy the folder to your desktop, zip it up, and upload it to an easy file-sharing service like catbox.moe or MediaFire. This will help others assist you more effectively!
Thanks for the tips! I have no idea about those monitoring tools. How do I even install and use something like that?