I'm in a bit of a bind and could use some insights. My company, with about 250 employees in the UK, has been transitioning from Citrix to Azure Virtual Desktop (AVD). We've successfully moved around 75% of our staff, using approximately 40 vCPUs. However, now we're facing a significant roadblock. When trying to request more capacity to complete the migration, all our requests were denied, even after we raised tickets and escalated the issues. We've communicated extensively about this migration internally, and it's quite embarrassing that we might end up having to revert back to Citrix because we can't finalize the transition to Azure. Do capacity issues like this happen often in UK South region? Is it just a matter of waiting it out?
5 Answers
They usually add more capacity pretty quickly, or so I've heard. If you can, try setting things up in UK West for now, and then you can migrate later when more capacity frees up in South.
From my experience, most capacity issues get resolved within a couple of days. Keep pushing your requests with an account manager if you can find one—they might be able to offer alternatives or monthly credits for moving workloads.
I can relate! Just a week ago, I tried deploying a database in UK South and faced the same capacity issues. I suggest trying different availability zones or even some older VM versions that might not be in as high demand. It's worth the effort since I managed to deploy my resources after a few attempts, even with initial rejections.
Capacity issues are pretty common, especially when it comes to resource-intensive requests. We've had our fair share of struggles in West Europe too. Sometimes you have to adapt and wait a few days for the situation to stabilize before trying again. Fingers crossed for a quick resolution for you!
Yeah, it's frustrating, but UK South has been struggling with capacity lately. It's largely due to power constraints and regulatory issues with data center expansions. You might still consider deploying compute resources in other regions where capacity isn't as tight, as the latency to Europe is usually pretty manageable. It might save you some headaches instead of getting stuck entirely on Azure.
Is this kind of capacity issue common across all cloud platforms, or is it just an Azure problem?
What if I need specific performance? Do certain VM types handle this better than others?