I'm looking for reliable services to help protect customer data in my online small business. I've already activated two-factor authentication for my CRM, email, DocuSign, and other platforms that handle customer information. I heard about Zoho's eProtect for phishing email protection and was wondering if there are similar options out there. What other security measures do you recommend?
4 Answers
What email provider are you using for your business? Knowing that can help tailor specific recommendations!
One of the best and simplest security upgrades for small businesses is to use a password manager. We've had great experiences with LastPass, and it’s rated highly among small and medium businesses. It keeps all your passwords organized and easily accessible without the hassle of remembering each one.
Here are some great services and practices to help enhance your security:
1. Ensure you have an EDR (Endpoint Detection and Response) antivirus on every device.
2. Look into email protection for your mailboxes, especially since phishing is common.
3. Keep all computers and software regularly updated; Action1 is a good option that’s free for up to 100 devices.
4. Implement the 3-2-1 backup strategy for better data security.
5. Invest in security awareness training for yourself and your team.
6. A password manager is also essential to manage your credentials securely.
The CISA and FBI recently released some guidance specifically aimed at small businesses. I recall seeing a useful resource from ENISA, which you can check out here: https://www.enisa.europa.eu/publications/cybersecurity-guide-for-smes.
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