I've been dealing with a pretty frustrating issue regarding users accessing Otter, the AI note-taking tool, in my organization. Initially, I allowed it because some of my team members had legitimate needs for it and knew how to use it responsibly. However, I forgot to make user assignment mandatory, and now we have existing accounts that I can't fully block. Even if I prevent new sign-ins with Microsoft IDs, the ones who are already signed in will still be able to access Otter. I'm looking for effective ways to restrict access so that only approved users can connect their accounts. Any ideas?
3 Answers
Have you thought about using conditional access policies? Unfortunately, though, that won't help with users already signed in. It’s a bummer because while you can block sign-ins, the ones linked to accounts would still be able to use Otter, so it might feel like you’re not making much progress.
I totally get your frustration! It seems like now everyone thinks they need summaries of meetings because they weren’t paying attention. Honestly, it’s kind of ridiculous. I'm here following this thread for updates too.
We had a similar issue and decided to just ban Otter entirely. In our medical organization, allowing AI bots to take meeting notes opened up a lot of risk, especially concerning HIPAA regulations. It’s just not worth it, so we told everyone no more. By the way, I should check the Entra portal for any new applications that might have slipped in since then.
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