Hey everyone! I'm currently in Japan using NTT Services with my ISP, GLBB, and I've recently switched to a new ISP specifically to take advantage of their 10 Gbps service. I even bought a new router that's compatible with these speeds. After running a speed test on my phone, I was thrilled to see my download speeds jump from 400 Mbps to over 1 Gbps! However, I've hit a wall with my wired connection to my PC. Despite having a PCIe 3.0 10 Gbps NIC and a CAT8 cable, I can't seem to get any speeds above 2 Gbps. I'm also using PPPoE on my ASUS router since that's how my ISP set up the internet. I'm not sure if I need to configure something different on the router or if something else is causing the issue. I've tried a few troubleshooting steps like updating my NIC driver and playing around with the router's settings, but nothing seems to help. Also, when I attempted to set up a PPPoE connection directly on my PC, I encountered a BSOD every time. I would really appreciate any advice or solutions to resolve these issues!
4 Answers
First off, have you checked for any possible line issues? It might be a good idea to get your ISP to run a line test to ensure you're actually receiving the full 10 Gbps. Sometimes the problem lies in the signal coming into your home.
Instead of directly using PPPoE on your PC, try optimizing your router settings for PPPoE and see if that helps with connectivity. Also, getting some dump files from the BSODs could help in identifying what's going wrong there. Have you checked if you have any crash logs in the minidump folder? You might need those for a deeper analysis!
I see you're using an ASUS router. Make sure to double-check that you're on the right firmware version and that your router settings are correctly configured for PPPoE. Also, sometimes the ports on the router can be limited, so it might be worth checking if there's a setting capping your speeds. Plus, ensure that the LAN port you're connecting to is a 10 Gbps port and not just a 1 Gbps one.
I noticed your speed test results show you're getting decent speeds from the router app, so the router seems fine. Perhaps your NIC needs more configuration? Sometimes they need a little tweaking—like enabling or adjusting link aggregation settings. Don't give up just yet!
That’s a solid point! It’s easy to overlook, but due to limitations, sometimes you might not be using the right ports.