I've recently built a new computer and I'm experiencing frequent crashes. Here are my specs:
- Motherboard: Asus TUF GAMING Z890-PLUS WIFI
- CPU: Intel Core Ultra 9 285K
- PSU: CORSAIR - RMe Series RM1000e 80 PLUS Gold
- Memory: CORSAIR - VENGEANCE RGB 32GB (2x16GB) DDR5 6000MHz
- SSD: Samsung - 990 PRO 1TB
I'm using integrated graphics since I removed the graphics card, but the issue persists. The computer crashes within 30 to 60 minutes when cold, and incidents happen even more quickly afterward. Temperature doesn't seem to be the issue since the CPU stays below 31 degrees C and the CPU Pkg hits 42 degrees C at most.
The crashes display various errors like IRQL_NOT_LESS_THAN_OR_EQUAL, SYSTEM_SERVICE_EXCEPTION, MEMORY_MANAGEMENT, KERNEL_MODE_HEAP_CORRUPTION, and PAGE_FAULT_IN_NON_PAGED_AREA.
I ran MemTest86 for each thread at 200% with no crashes, tested the CPU with Prime95 (max temp 75 degrees C, no crashes), and OCCT crashed the system on certain tests, but nothing consistently reproduced the crash. I even reinstalled the OS multiple times but still face the same problem.
Any advice on what steps I can take next to diagnose this issue?
3 Answers
With the errors you’re getting, it's possible there could be an issue with your RAM. I’d suggest removing one stick and testing if the crashes persist with just one. If it works fine, try the other stick on its own. Also, double-check that your main motherboard power connection is secure; sometimes pulling it out and reseating can help.
You might also want to check your RAM slots. If it doesn't work in one slot, try different ones. Sometimes the slots can malfunction.
Make sure your BIOS is up to date. I've experienced similar random crashes before, and a BIOS update promising 'improved memory compatibility' resolved my issues immediately.
Have you enabled XMP or any overclocks? If so, try disabling that and running OCCT again. Also, you're going to want to update your BIOS and drivers if you haven’t done that yet.
That’s exactly what I was thinking! I once had a board that failed after a month, and just pulling one stick of RAM fixed it for years.