I'm struggling to open my lectures on the BigBlueButton website. Every time I try, it says, "no compatible source was found for this media." Can anyone help me troubleshoot this issue?
3 Answers
Have you checked out the submission guidelines for more details? Sometimes, it's easy to overlook the specific requirements for media playback. If you're on an iPad 10th generation using Chrome, that should normally work, but there might be specific settings you need to adjust.
If you're looking for a user guide, check out this link: https://www.edps.europa.eu/system/files/2021-06/bigbluebutton_user_guide_en.pdf. It might have the answers you need to troubleshoot your issue!
It sounds like there may be an issue with the browser or device you're using. Make sure you're on a compatible browser—Chrome is usually good, but sometimes certain settings or extensions can cause problems. Also, confirm that your device meets the requirements for BigBlueButton. If you’re on an iPad, ensure your browser is up to date.
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