I've been experiencing a frustrating issue with my computer where it connects to my home WiFi but often shows 'No internet.' This has been happening for weeks. Sometimes it works for a while, but most of the time, it doesn't connect properly. All my other devices can connect with no problem, and when I use my phone's hotspot, my PC works fine, so the issue seems specific to my home WiFi. I've already reset both my router and PC multiple times. I've tried restarting the WiFi network adapter and even uninstalled and reinstalled the network drivers, but I'm still stuck. I'm not very tech-savvy, so any help or suggestions would be greatly appreciated!
4 Answers
It sounds more like the problem might be with your WiFi setup rather than your PC. Since other devices are connecting just fine, it’s less likely to be an issue on your computer. You might want to reach out to your ISP for more guidance.
What version of Windows are you running? If you're on Windows 11, you might need to check some settings. Also, do you have any way to connect your PC directly to the router with an Ethernet cable? That could help diagnose whether it's a WiFi issue or something else. Also, who's your ISP?
I'm on Windows 11, but I don’t have a long enough Ethernet cable to try that right now. My ISP is Bell in Canada.
One thing you might try is removing the network device from Device Manager and then rebooting your PC to let the system reinstall the drivers automatically. Sometimes, outdated or corrupted drivers can cause these kinds of issues.
Have you tried connecting to both the 2.4GHz and 5GHz bands of your WiFi? It can make a difference. Sometimes one band has better stability than the other depending on your environment.
I actually just tried that! My WiFi is currently set to 5GHz, but when I tried switching to 2.4GHz, it wouldn't connect at all.
That's what I first thought too, but since my other devices connect with no issues, I wasn't sure. I plan on calling my ISP soon, but wanted to gather some thoughts before that. 🙂