I recently signed up for Snapchat+ and started a trial subscription. I canceled it yesterday since today was supposed to be the last day of the trial, but I was still charged! How can I go about getting a refund for this?
3 Answers
Apple is actually quite lax with refunds! If you admit to a misunderstanding about the cancellation timeline, they might approve your request. Just remember, it’s not guaranteed, but it’s worth a shot.
You can definitely request a refund through Apple’s support page, but keep in mind that getting a refund isn’t guaranteed. Make sure to check their terms about cancellations, as usually, you need to cancel a trial at least 24 hours before it ends to avoid charges.
It sounds like you might have been charged prematurely. If you canceled your trial yesterday, you shouldn’t have been billed today. I’d recommend requesting a refund and explaining that you were charged a day early after canceling. If they deny it, you might need to dispute the charge with your bank. Just make sure you have confirmation of your cancellation to back you up!
I wouldn't count on that. If you forget to cancel in time, it’s really on you. Companies usually won’t just give back your money because you missed the deadline.