I have an ASUS X571GD AL143T laptop, and I'm having trouble with both the wifi and Bluetooth—they just won't work. Currently, I'm using an Ethernet cable and a Bluetooth adapter to get by. I tried updating the drivers from the ASUS website, but that hasn't helped at all. I asked a tech support AI about this, and it suggested that my old and new drivers might be conflicting, and that I should try removing the old one via the device manager. I'm a bit hesitant about removing a device, so I want to confirm if that's the right course of action before proceeding.
5 Answers
Hey, does your laptop even have a built-in wifi card? Just asking because if it doesn't, you'll need to keep using the USB dongle.
Double-check that you've downloaded the correct drivers. ASUS laptops can have different components, which means there might be more than one driver listed. You can get the right one by entering your laptop's serial number on their support site. But generally, old drivers usually get wiped out when you install new ones. If problems persist, there might be an issue with your wifi card itself.
Also, don't forget to check if your laptop is in "airplane" mode. That can definitely cause connectivity issues!
You can definitely try removing the wifi adapter from the device manager. After that, just restart your laptop and then install the drivers from ASUS. It might just do the trick!
Yeah, ASUS wifi and Bluetooth adapters can be pretty problematic. Honestly, you might just be better off with a USB wifi or Bluetooth dongle.
This is the answer. Just make sure to check your drivers too!