I'm having some trouble with my Lenovo T14 Gen3 Thinkpad. After my class yesterday, it just stopped connecting to the university's WiFi, and now the WiFi option isn't even visible in the bottom-right corner of my desktop. I checked with ChatGPT, and it suggested that my AX211 module might be dead, which is a bit worrying since I've only owned this laptop for a little over a year. I reached out to tech support, but they wanted $99 just to troubleshoot! I'm really hoping there's a solution before I have to spend that. Has anyone faced a similar issue or know what steps I can take to fix this?
1 Answer
I doubt your Wi-Fi card is dead; that’s not usually how they fail. First, try performing a power drain, which can often help. You can find the instructions for that here: https://pcsupport.lenovo.com/us/en/products/laptops-and-netbooks/thinkpad-t-series-laptops/thinkpad-t14-gen-3-type-21ah-21aj/solutions/ht509520-how-to-perform-a-drainage-idea-laptops. If after that the Wi-Fi still doesn’t appear, check your Device Manager. Are there any updates available for your Wi-Fi drivers from Lenovo?
Just checking, did you manage to update any drivers? Sometimes something simple can resolve the whole issue!
Thanks for the tip! I did the power drain, but the WiFi still isn’t showing. In Device Manager, it looks pretty cluttered, but here’s the Network Adapters part: https://preview.redd.it/qzghp4zcu4dg1.jpeg?width=4032&format=pjpg&auto=webp&s=bbaaf80957376b7d0824778871739caa165ae3c5.