I've been a victim of a serious hack on my gaming account. Despite having two-factor authentication (2FA) enabled, someone accessed my account and took all my in-game items. I'm really worried about what else they might have done or can do. I did notice some suspicious activity like a browser session hijacking but I couldn't find any .hta files or malware installed on my system. I did a full scan and found nothing. I even disabled my internet connection because I'm scared that if I turn it back on, they could take more stuff. I'm just not sure what steps I should take to stay safe. Can anyone help?
1 Answer
It sounds like you experienced session hijacking, where the hacker used stolen browser cookies to bypass your 2FA. First, use a different device, like your phone, to change your passwords immediately. In your account's security settings, you should log out of all other sessions to invalidate the stolen cookies. Also, check your account recovery settings for any secondary emails or linked accounts that the hackers might have set up. Since you mentioned potential malware issues, I recommend doing a clean reinstall of Windows using a USB drive to ensure everything is removed completely. Until you do that, avoid logging into any sensitive accounts on that computer.
So, to keep my connection off and get a USB, what exactly do I need to put on it? Am I really going to lose all my files if I reinstall Windows?