I just picked up a new Asus TUF A16 laptop, and I'm facing a frustrating issue. I can connect Bluetooth earbuds and headphones just fine, but the microphones won't work at all. The sound plays perfectly, but when I try to use the mic, it's like it doesn't even recognize it. The built-in mic on the laptop works without issues. I've tried troubleshooting by updating both Windows and various audio drivers, but nothing has worked. In fact, I might've messed up one of my headphones so badly that its mic now doesn't function on any other device, which is a bummer. I've run Bluetooth and audio troubleshooters in the settings and checked my BIOS to ensure Bluetooth is enabled. They've been listed correctly as headphones for output and headset for input, but the mics still won't work. The headphones I tested include the Sony WH-CH720N and some Skullcandy earbuds. They worked perfectly on my iPhone, so I'm really stuck here. Any ideas?
2 Answers
Before trying anything too drastic, have you checked if there's an update for your Windows system? Sometimes, Bluetooth functionalities can be enhanced with updates that Windows rolls out. Plus, ensure that you're not facing any power management settings that could be restricting Bluetooth performance.
It sounds like you're having a tough time! First off, you might want to try uninstalling your current Bluetooth driver and then reinstall the one directly from the Asus website that matches your laptop model. Sometimes, the drivers installed by Windows can be problematic. If that doesn't remedy the situation, let me know, and we can explore more options!
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