I'm trying to sign up for AWS credit to test the servers for the tech startup where I work. However, I'm stuck at the login stage because AWS keeps asking for an email verification code that never arrives. I've attempted to resend the code around 20 times, using different computers and browsers, but the login page itself only seems to load about 30% of the time. Has anyone else dealt with this issue? For those who successfully signed up, how was AWS's reliability and usability for you? I'm concerned this might reflect the overall experience at the organizational level, as my initial attempts have been quite frustrating.
4 Answers
There's quite a bit of info needed to troubleshoot your issue effectively. The URL provided is unique to whatever configuration you're using, so I can't tell much from it. Make sure you know whether you're logging into the IAM console, using the root account, or through SSO linked to the Identity Center. If you’re confused, it’s best to ask the people who set up your AWS account for further guidance. Just a tip—if you don't have an AWS account yet, focus on that first before getting into credits. AWS can be tricky, so familiarize yourself with best practices to secure your account and avoid unexpected costs.
Just a heads up, there seem to be some significant email issues happening across various services, which might affect your login process. It's not exclusively an AWS problem. You might want to keep an eye out for broader email outages.
Did you ever figure it out? I'm having the same trouble trying to access my builder account!
It sounds like you're trying to log into AWS SSO, not a standard AWS account, which can cause some hiccups. The verification emails might be getting blocked by your corporate email system, so I'd recommend checking your spam folder for emails from "[email protected]" or "[email protected]". If you're using a corporate email, see if your IT department can whitelist those domains. Alternatively, try using a personal email address. Also, you might want to reach out to whoever set up the Identity Center directory to ensure your account is properly configured. As for AWS's reliability, once you’re in, the core services like EC2 and S3 are extremely dependable—the initial login issues aren’t typical of the platform's performance.

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