I updated my iPhone to the latest iOS version yesterday, thinking everything would go smoothly since I was backing it up through my MacBook. Unfortunately, I ended up with error code 100, and now my phone is stuck in a recovery loop, unable to turn on. Despite trying multiple cables, USB ports, and laptops, I've had no luck. I figured I could restore my phone using the backup, but now I find out that the backup has gone missing, too! I've lost a lot of new photos taken over the past year and only have an outdated backup from a year ago. When I visited the Apple Store, they suggested my phone's low storage (less than 10GB) was the issue and tried various recovery methods, but nothing worked. They also mentioned doing a so-called 'revive mode' which didn't help either. Now I'm left wondering if there are any paid recovery programs that actually work and if anyone has any suggestions before I consider restoring my phone (which would mean losing all my recent photos).
3 Answers
It's pretty unfortunate that you're in this situation. Many users rely heavily on local backups, but the truth is that any backup can fail. If you're looking for alternatives, some paid programs do exist that claim they can help recover data from bricked devices. Just make sure you read reviews and choose one that has a good track record. If you decide to restore it, my advice is to frequently back up to both iCloud and your computer in the future to avoid data loss.
Honestly, the update should have checked for storage requirements before proceeding. It's bizarre how Apple allows such updates to occur. As for recovery, if the Apple Store couldn’t fix it, you might be out of luck with retrieving those photos. However, exploring different third-party recovery software could be worth your time, but there are no guarantees. If you have to restore, make it a point to back up regularly to avoid such a headache next time.
I have to say, it's a bit of a mess. The idea of a 'revive mode' sounds like something that isn't officially supported. Apple stores are usually thorough but don't always provide clear solutions. You mentioned you're not confident with iCloud due to failure risks; while that's valid, just keep in mind that local backups can be just as prone to failure. It's always best to double-check backups before an update, though I totally understand how frustrating this is.
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