I'm having some trouble changing my password on my phone. Everything is working fine with my internet, my phone is fully updated, and I'm not using a VPN. However, when I tap 'change password' and try to use Face ID, absolutely nothing happens – no popups, no loading, just silence! I'm feeling pretty confused and would appreciate any help.
2 Answers
If you're in an unfamiliar location, there's something called Stolen Device Protection that may kick in. This feature can impose a security delay of about an hour, so if you're in a different place than usual, that's something to consider.
I wonder what you mean by being in an 'unfamiliar place.' Are you trying this while traveling, or just in a different part of your home?
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