Hi everyone! I appreciate any help you can offer. My wife and I both have iPhone 16s and we rely on Google Photos for our cloud storage, which means we don't have a lot of iCloud storage. Occasionally, she clears out her Apple Photos app, keeping everything in Google Photos.
My wife, who takes a lot of photos and videos for work and around the house, has noticed that some recent pictures and videos are vanishing from her Apple Photos app, even though they can still be accessed and downloaded from Google Photos. This is really frustrating because she wants to share those recent memories, and having to redownload them is a hassle.
What do you think might be causing the Apple Photos app to randomly delete items?
2 Answers
If she's not clearing the app often, it's possible that there's a bug or glitch happening. I suggest checking for any software updates on her iPhone as they often fix bugs like this. Another thing to consider is whether she has any optimization settings enabled, as sometimes older photos get offloaded when storage gets low, causing them to not appear right away.
It sounds like clearing out the Apple Photos app might be causing the issue, but if she's not doing it frequently, there could be another reason. Sometimes, when there's a lack of space or if syncing issues occur between iCloud and Google Photos, it can lead to files not showing up. It might be worth checking the settings to make sure everything is syncing properly, or if there's an app that might be automatically managing storage, potentially deleting or hiding photos from Apple Photos.
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