I recently ordered a new laptop from a shop where I bought my first computer, but they seem to be under new management and it's been a frustrating experience. I was supposed to pick it up, but it had a broken screen, so I'm waiting again for it to be fixed. They've also installed some software on the computer, which raises red flags for me. I'm concerned about whether I can completely wipe everything off it before using it. I'm planning to boot from a Windows 11 installer CD and perform a complete wipe using the clean option, but with the risk of keyloggers and hidden malware, I want to be sure I'm fully erasing everything. Would starting with a Linux live CD be a better option, even though I'm a bit rusty with it? Plus, any recommendations for SSD encryption would be appreciated as I'm unsure if it's necessary for Windows 11.
3 Answers
It's a valid concern—malware can actually hide in UEFI. The odds are low, but not impossible. For encrypting your SSD, I'd recommend VeraCrypt. It's solid and trustworthy, unlike BitLocker.
If it's brand new, they really shouldn't be messing with it at all. I recommend doing a complete wipe and then installing Linux instead. That way, you can control exactly what gets installed on it and make sure it’s clean.
Yeah, it should be totally empty when I buy it! I’m just worried about all the unknown stuff they might have left on it. I guess Linux could give me a fresh start.
Honestly, if you’re this uneasy about it, maybe look for a different retailer. There are plenty of trustworthy shops out there that don’t toy with the setups.

How exactly does VeraCrypt work? Do I need to install Windows first before setting it up, or should I handle that before installing the OS?