Why does my new 8TB external hard drive only show 250GB?

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Asked By TechieTurtle98 On

I just bought an 8TB external hard drive for my Xbox, specifically a SeaGate model, but when I connect it to my PC and Xbox, it only shows up as having 250GB of space. I got it just yesterday and haven't used it yet. This is really concerning because I'm worried that I might have received a defective unit and wasted $150. I've checked my other external hard drives, and they're working just fine, so I'm confused about why this one isn't showing the correct storage. Can anyone help me figure this out? I'd hate to return it if it's just a simple mistake on my part.

4 Answers

Answered By SpaceSaver45 On

Have you run any diagnostic tools to check if it's legit? Start with HWInfo64; it's great for spotting if you've got a modified drive. There are also other tools out there that can help verify the actual capacity.

Answered By DiskDoctor92 On

Try opening your disk management on your PC and take a screenshot of what you see there. It might just be that the drive has a small partition that needs formatting. Post the screenshot if you can!

TechieTurtle98 -

Here’s what I see: ![disk management screenshot](https://preview.redd.it/mq5uyrjicijg1.jpeg?width=3024&format=pjpg&auto=webp&s=edbd09bdd8c94c8b910ffe3fe71ee05a2a03c1d8) The unknown is the new hard drive I got.

Answered By GadgetGuru777 On

It sounds like you might have fallen victim to a return scam. Sometimes people buy these hard drives, swap them out for a smaller one, and return it for a refund. If that's the case, the store might not allow you to return it, especially if they suspect something suspicious. But don't worry too much—just make sure you talk to someone who knows their stuff when you go back.

NewbieNerd81 -

Yeah, that’s super frustrating! I had to return something just last week too. It’s like I can’t catch a break!

Answered By HardDriveHero On

Honestly, you got a decent red flag if you think you found an 8TB HDD for just $150—something that cheap seems fishy! You might want to consider returning it and getting from a more trusted vendor next time. Just better to be safe.

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